At Ayurganic BD, customer satisfaction is very important to us. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
You may request a return or replacement if:
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You receive a damaged product
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You receive the wrong item
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The product is defective or unusable
The return request must be made within 3 days of receiving the product.
2. Return Conditions
To be eligible for a return:
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The product must be unused and in its original packaging
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Proof of purchase (order number or receipt) must be provided
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The product should be returned in the same condition it was received
3. Non-Returnable Items
We do not accept returns for:
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Used or opened products
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Products damaged due to customer misuse
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Products returned after the allowed return period
4. Refund Process
Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed or a replacement product will be sent.
5. Delivery Charges
Delivery charges may not be refundable unless the return is due to our mistake (such as sending the wrong or damaged product).
6. Contact Us
If you need to request a return or have any questions, please contact our support team with your order details and product photos.
Ayurganic BD – Your trusted source for natural wellness products. 🌿